Conflict Resolution Train the Trainer for the Rail Industry » Train the Trainer UK

info@ntstraining.co.uk

Call us

01604 472277

Opening Hours: Mon -Thur - 8:30am - 4.30pm. (Fri - 8:30am - 2.00pm)

Book now

info@ntstraining.co.uk

Call us

01604 472277

Book now

What the course covers

The common causes of conflict.
The 3 areas of communication.
Identifying effective methods of communication.
What to check for to keep yourself safe.
How to defuse a situation.

About the course

Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.

There are no prerequisites to attend this training. This course is suitable for beginners, up to experienced practitioners. We incorporate all levels of experience within the training.

Cost

£795 + VAT per person inclusive of:

RoSPA Registration and certification
All course materials
Unique trainer’s pack with all the materials you need to deliver the training
Free post course support from our training team

Assessment Criteria:

There is a short written question paper and the trainees will be assessed throughout the course. The training involves candidate participation. On day two the candidate will carry out a practical training session on which they will be assessed. Any problems with the afore mentioned assessment criteria, please discuss this with us.

This Course Approved By RoSPA

The candidate will complete a pre-course questionnaire, a mid-course interview and a post-course professional discussion to fulfil the requirements of RoSPA.

National Training Services operates an equal opportunities policy.

Web Design Northampton by New Edge