COVID-19 UPDATE: Please note that our Trainer Courses are still going ahead on the dates shown. However for the moment they will be delivered as live, interactive online training sessions with our qualified trainers, through Zoom. You will need a PC or laptop with a webcam for interaction with the trainer and the other delegates. We are also here if you need any help, advice or support.

Keep safe - best wishes NTS Team.

Principles of Communication

  • Module 1 - Reasons People Communicate
  • Module 2 - Ways of Communicating
  • Module 3 - Identifying Communication Barriers
  • Module 4 - Reducing Communication Barriers
  • Module 5 - Checking Understanding
  • Module 6 - Getting Help With Communication Issues
  • Module 7 - Confidentiality

Principles of Communication

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